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CNN

CAUGHT UP IN THE WEB /  How the Internet has quietly changed our lives

May 29, 2006 

“Almost all businesses now use the web to communicate with their customers, order stock and manage accounts. Financial services -- especially the insurance industry -- have blossomed online. Retailers no-longer see the web as a threat and businesses aren't still divided into on- and off-line enterprises, with most high street stores competing in both realms. Telcos are launching online telephone services. Even the music, TV and film industries, which until recently saw the web as threat number one, are beginning to gingerly embrace downloads.

National newspapers are finding a global audience through their Web sites, and Podcasting is blurring the line between print and broadcast media. Blogs are challenging professional journalism and shepherding the news agenda, and readers/viewers are increasingly becoming part of the news by providing their own video clips, pictures and observations to the public through the wealth of interactive features offered by many broadcasters online.

As the marketplace mutates, so consumers have benefited: primarily from an explosion of choice, but also because online bargain hunting is now so easy -- and product comparison sites so ubiquitous -- that prices have been forced down, and business has to offer a better service to stay competitive. Plus being able to shop from your desktop has saved us all a lot of time and made essential purchases far more convenient.

But as well as changing the way we access our banks, news, music, film -- products and services of all kinds -- the Web is genuinely revolutionizing the way we communicate with each other. “

But as well as changing the way we access our banks, news, music, film -- products and services of all kinds -- the Web is genuinely revolutionizing the way we communicate with each other.

"The Internet has had an enormous effect on my work and on my life," says John Searle. "I am able to communicate nearly instantly with people all over the world and the access to information [it provides] enables me to find out what I need to know much more rapidly and efficiently than I ever could by going to a library."

"I can access as much research on any topic as my brain can handle in a given time period," says "robot psychologist" Joanne Pransky. "I am able to work anywhere in the world as long as I have Internet access. I can also play bridge, my favorite pastime, anytime, anywhere, on-line with my favorite partner, my elderly mother who lives 3,000 miles from me."